We are committed to providing excellent service to everyone in a manner that is respectful and courteous regardless of disabilities of those we are serving. Our dedication to accessibility and meeting the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is demonstrated in the following documents:
- RCL Accessibility Policy
- AODA Annual Status Update – 2020
- AODA Annual Status Update – 2021
- Multi-Year Accessibility Plan 2017 – 2021
- Multi-Year Accessibility Plan 2022 – 2027
Feedback and Requests:
To request documents or other communication material in an alternative format or provide feedback on your experience with us, complete our Accessibility Request and Feedback Form.